FAQ

Curious about what services I provide or how I accept payment—maybe something else? Please take a look below at some frequently asked questions. Or review what to expect when working with me. If you still can’t find what you’re looking for, just send me a message!

Select a question to see the answer.

  1. What services do you provide?
  2. How much do your services cost?
  3. What types of payment do you accept?
  4. What will I receive when the logo project is finished?
  5. Does it matter if I’m in different state?
  6. Are you an agency or individual?
  7. How do we get started?
  8. I have a different question.

1. What services do you provide?

My primary focus is logo and brand development, though I’m experienced in several areas of design, such as print, web, illustration and app design. If I’m available, I’m happy to help clients in those areas as well if requested.

For a more comprehensive list of my capabilities, please visit my services page.

2. How much do your services cost?

For hourly projects, my rates are $65/hr for graphic design and $95/hr for web design and development. The amount of time I spend on each project varies depending on my client’s specific needs. In other words, I don’t have a set price for everything, but I do provide a price estimate. Also, for each project I require a 50% nonrefundable deposit before I begin any work. It’s nonrefundable because the time I put into a project is time I can’t get back. My time is “nonrefundable.”

If you’re interested in requesting a proposal for logo design, you can fill out the logo form to get started. Or if your project isn’t for a logo, I’d be happy to speak with you.

3. What types of payment do you accept?

I use PayPal primarily, which allows convenient payments online with either a debit or credit card. A PayPal account is not required to make payments. Clients can also send check by mail. However, that process takes longer to finalize and isn’t recommended for time-sensitive projects. Payment details are outlined in my proposals as well.

4. What will I receive when the logo project is finished?

Once final payment is received, I create high-resolution files of all applicable variations of my client’s logo. Examples of variations can include: horizontal and vertical logo arrangements (lockups), different alignment options (left, right, center), color options (color and black/white), and icon or text only. File formats can include: EPS, PDF, JPG, TIF, and PNG. Click here for more information on different file types and their usage.

I also include a comprehensive overview of all the different variations in an easy-to-reference document for my client’s convenience.

5. Does it matter if I’m in different state?

Not at all! Though I’m located in Cleveland, Ohio, the majority of my clients are in different states. I communicate primarily through email or phone. I’d be happy to meet in person if you’re located in the Cleveland area.

6. Are you an agency or individual?

It’s just me. When a client hires me, they work directly with me. I don’t outsource my design services to any third-party or other designers. Read what some of my clients had to say.

7. How do we get started?

If you’re looking for logo design, please fill out my logo form. I’ll review your form submission and reach out to you via email within 1–2 days. Or, if you’re interested in a project that isn’t for a logo, you can send me a message through my contact form and I’d be glad to listen!

8. Still can’t find what you’re looking for?

Please use the form below to ask me.

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